Effective Date: 11-01-2022
Last Updated: 01-01-2025

Who We Are

Small Circle Business Hospitality (“SCBH,” “we,” “our,” or “us”) provides professional security services, including security for HOAs, properties, events, individuals, and technology-driven security solutions. Our website address is: www.smallcbh.com.

Information We Collect
We collect different types of information, including:

• Personal Information: When you contact us, request a quote, or use our services, we may collect your name, email, phone number, and address.
• Automated Information: We collect data such as IP addresses, browser type, and cookies for security and functionality purposes.
• Security & Incident Data: If you use our security services, we may collect relevant data, including security footage, incident reports, and access logs.

Comments & User Submissions
When visitors leave comments, we collect the data shown in the form, along with the visitor’s IP address and browser details for spam detection. An anonymized string (hash) of your email address may be provided to the Gravatar service. The Gravatar privacy policy is available at: https://automattic.com/privacy/. Once approved, your profile picture is visible in the comment section.

Media Uploads
If you upload images, avoid including embedded location data (EXIF GPS), as visitors can download and extract such data.

Cookies & Tracking Technologies
Our website uses cookies for functionality and security. If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These cookies last one year. Other cookies may be set for login management, content publishing, and analytics.

Embedded Content
Our website may include embedded content (e.g., videos, images, articles) from third-party sites, which may collect data and use tracking technologies as per their privacy policies.

How We Use Your Information
We use collected information to:

• Provide and improve our security services.
• Communicate with clients and respond to inquiries.
• Ensure compliance with security protocols.
• Detect and prevent fraud or unauthorized access.

Who We Share Your Data With

• Law Enforcement & Legal Compliance: If required by law, we may disclose data to legal authorities.
• Service Providers: We may share necessary data with third-party vendors assisting with security, IT, or website services.
• Incident Reporting: For security operations, we may share relevant data with property managers, HOAs, or clients, as applicable.

Data Retention
We retain personal and security-related data for as long as necessary to fulfill service obligations, legal requirements, or incident investigations. Comments and user data remain stored indefinitely unless requested for removal.

Your Rights Over Your Data
If you have an account or have left comments, you can request an exported file of your data or ask for data erasure. This excludes data required for legal or security purposes.

Security Measures
We implement security measures, including encryption, access controls, and monitoring, to protect personal and security-related data. However, no system is 100% secure, and we encourage responsible data sharing.

Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service. Additionally, data related to security services may be stored securely or shared with relevant stakeholders.

Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us
For any privacy-related inquiries, please contact us at:
Email: support@smallcbh.com
Phone: 775.577.7933
Address: 8033 W Sunset Blvd, Suite 5007, Los Angeles, CA 90046